V18 is feature complete! The latest and possibly last beta has an improved web client / Windows app as well as Microsoft Teams integration. In addition, the 3CX dialer now includes a BLF menu which works just like BLF buttons on an IP Phone. Monitor who is available, transfer or park calls or speed dial your most commonly dialed extensions.
Microsoft Teams Integration
3CX now natively supports Microsoft Teams. With Teams integration, Teams users can dial 3CX users and vice versa. Teams users can dial out via 3CX and leverage 3CX’s extensive SIP trunk provider support. You can now save on costly MS365 calling plans.
Other features and improvements
Ability to send emails from 3CX by utilizing Microsoft 365 Integration.
Improved chat handling to: Add/remove chats, transfers & forwarding images.