About Ribbon
Ribbon helps the world's leading communications service providers and enterprises embrace the next generation of communications technologies including, cloud-based communications ("Cloud"), Internet Protocol ("IP"), Session Initiation Protocol ("SIP"), Voice over LTE Long Term Evolution ("VoLTE"), Voice over Internet Protocol ("VoIP"), Unified Communications ("UC"), Web-based Real Time Communications ("WebRTC"), Edge Computing, Software-Defined WAN ("SD-WAN"), Analytics, Applications Programming Interfaces ("APIs") and Embedded Communications.
1) Connect to the Cloud with Confidence
with Ribbon Intelligent Edge Solutions
Built on world-class technology and intellectual property, the company’s cloud-native solutions deliver intelligent and secure real-time communications solutions for the cloud, network and enterprise edge.
1) Connect to the Cloud with Confidence
with Ribbon Intelligent Edge Solutions
Built on world-class technology and intellectual property, the company’s cloud-native solutions deliver intelligent and secure real-time communications solutions for the cloud, network and enterprise edge.
Cloud communications services pose a variety of technical challenges for network planners:
• Security — planners must ensure privacy for communications flowing over the public internet. And they must protect enterprise IT systems and communications infrastructure against internet-originated denial-of-service (DoS) attacks and fraud.
• Service quality — planners must ensure high service quality for communications flowing over the public internet to maximize user satisfaction and ease the adoption of new technology.
• Availability — planners must ensure business continuity for remote offices and branch offices in the event of internet connectivity failures or ISP outages.
• Interoperability — planners must ensure seamless integration with legacy on-premises IP-PBXs and other VoIP systems to enable a graceful transition to cloud-based services.
• Compatibility — planners must maintain support for legacy analog gear (fax lines, elevator phones, etc.) to minimize disruption and avoid wasteful spending
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2) EdgeView Service Control Center
Multi-tenanted Management and Monitoring Solution for Real-Time Communications
The EdgeView Service Control Center provides service providers a single web-based dashboard to manage service quality, monitor, provision and troubleshoot VoIP. It collects granular data on SIP sessions as well as overall data network performance via the deployment of EdgeMarc Intelligent Edge devices at each customer site. This data is sent to EdgeView for analysis and action, helping support teams get to the bottom of service quality issues. EdgeView can also manage, monitor, provision and troubleshoot VoIP traffic on IP phones that have exposed their APIs to EdgeView for full edge to end views and control.
Want to read more about EdgeView Service Control Center?
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